Explore writings on mobility as a service

The inevitability of a mobile workforce raises some management issues for employers. One area of concern involves the nurturing of social relationships with workers who are scattered among different locations. Communications must be structured so as to fit the limits imposed by the electronic network of handheld devices that the mobile workforce uses to stay connected with the world. Management also needs to keep remote workers feel connected with the rest of the team through regular communication of company news and anecdotes. Employers must listen to their mobile workforce, let them know that their input is important to the team, understand their unique needs and trust them to do their job well even when they cannot look over their employees shoulders every day.

12/15/09 7

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